Mediation 2022: Where Do We Go from Here? – Empirical Studies of Videoconferencing: What Might They Tell Mediators?
IAM Mediation 2022: Where Do We Go from Here?
Empirical Studies of Videoconferencing:
What Might They Tell Mediators?
Friday, February 11, 2022
11 AM – 12:15 PM Eastern Time (US)
8 AM Pacific US/Canada | 4 PM London | 6 PM Israel |7 PM Nairobi | 12 AM (Sat) Hong Kong/Singapore | 2 AM (Sat) Brisbane | 5 AM (Sat) Auckland
Post-pandemic, mediators will again have to choose: Will I return to conducting the process in person? If so, in what situations?
Communication theorists and other researchers have been studying the impact of videoconferencing on human communication and the achievement of group tasks since the dawn of this technology. Scholars-in-residence Jim Stark and Doug Frenkel have been canvassing this literature, including studies set in the professions, to see if it might offer any lessons for mediators. For example: When compared to face-to-face interaction, how does video communication impact the development of trust? The ability to persuade? Compliance with agreements? Does it make users more competitive? Less polite? Do men and women experience videoconferencing in the same way? As compared to leaner media such as audio or text, does video invariably aid the negotiation process?
Some of the answers Jim and Doug have found to these and other questions may surprise you. Please join us on February 11, 2022, at 11 am EST for this highly interactive, insightful discussion.