By: Michael Young, IAM President and Distinguished Fellow
Posted: May 27, 2015
Mediators often think about how we can get parties into a different frame of mind. When the current mindset is not allowing for settlement, and we can’t sufficiently address parties’ emotion through empathic and active listening or other methods to satisfy emotional needs, what can be done?
Mediation is about getting what you need. But those who are unwilling to think long term actually reverse the quote. But be careful because you just might get what you want — a long and expensive trial — and realize it’s not what you need.
How does this match your reality? Comments and responses are welcome!